Shipping Policy

Last Updated: August 2026

Thank you for shopping with ShopSaverly. This Shipping Policy explains how we process and deliver orders to customers across Europe.

Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation.

Orders are generally not processed or shipped on weekends or public holidays.

During high-demand periods, seasonal promotions, or special campaigns, processing times may be slightly extended.

Shipping Time

As an e-commerce business working with suppliers and fulfillment partners, products may be shipped directly from different warehouses or supplier locations.

Estimated delivery time:

Europe: 5–12 business days

Delivery times are estimates and may vary depending on your location, customs clearance, courier services, and other circumstances beyond our control.

Shipping Costs

Shipping fees, if applicable, are calculated and displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on selected products or during special campaigns. Any applicable offer will be clearly displayed on our website or at checkout.

Order Tracking

Once your order has been shipped, you may receive a tracking number, where available, so you can monitor the delivery status of your package.

Please allow a few days after dispatch for tracking information to become active or update.

Delivery Delays

Although we aim to deliver orders within the estimated timeframe, unexpected delays may occasionally occur due to:

Customs inspections or clearance
Weather conditions
Courier or transportation disruptions
Public holidays
High seasonal demand
Other circumstances beyond our control

ShopSaverly is not responsible for delays caused by shipping carriers, customs authorities, or other third-party services.

Incorrect Shipping Address

Please carefully check your shipping information before completing your order.

ShopSaverly is not responsible for delivery issues resulting from an incorrect or incomplete address provided by the customer.

If you notice an address error after placing your order, please contact us as soon as possible. We will try to assist where possible, but changes cannot be guaranteed once an order has been processed or shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us through our website’s customer support section as soon as possible.

We may request relevant information, such as your order number, photographs of damaged packaging, or tracking details, to investigate the issue and provide assistance where possible.

Customs & Import Duties

Depending on the destination and applicable local regulations, customs fees, import duties, taxes, or other charges may apply.

Any such charges imposed by local customs authorities are the responsibility of the customer, unless otherwise stated during checkout.

Customs processing may also affect the estimated delivery timeframe.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us through the Customer Support or Contact Us section of the ShopSaverly website.

When contacting us about an existing order, please provide your order number so we can assist you more efficiently.